Below we shared a few tips and tricks from our favorit companies to help you get started!
The MailChimp Onboarding
Below are a few tips from MailChimp when it comes to give new hires the best possible start.
✅ Get them acquainted before they start: Mailchimp sends every new start a detailed email of what their first day will be like so they know exactly what to expect. Just like our ‘what to expect’ package advice here.
✅ They automate and follow up: After the first email, they kick-off an automation series. They don’t leave an employee hanging after Email 01. Information such as schedules, benefits, policies etc are included in these emails.
✅ Frequency and conscise-ness is key: weekly emails were sent for consistency, but also broken up to avoid the employee being overwhelmed.
✅ Managerial collaboration: HR made it imperative to work with managers to ensure new hires understand team-specific skills and processes. So the key is to get relevant manager input into your onboarding messages.
Personalised notes to new hires.
✅ Making it light: Keeping it professional is important but life is about balance and you’re hiring a human, not a robot. So Mailchimp make it fun for their employees and include departmental overviews, team lunches, mailchimp swag bags (yes you read that right…), bootcamps and have ‘chimpanions’ mentor ‘newbies’ where the new start is paired with a seasoned employee from a different department. It’s the best way for learning. But see how they inject ‘fun’ and excitement into their program?
✅ Variety is key: Apart from receiving emails, they make it interactive with physical workshops and overviews, but also created in-depth app training. This offers variety for employees to consume information and knowledge in different ways. And it is an opportunity for them to learn with all senses being stimulated and employees being fully immersed. This way, they don’t just have to read and sign paperwork!
Thinkific Onboarding - How they onboard new hires
Below are a few tips from Thinkific on how they make sure their new hires get the best possible onboarding.
✅ Lunching and donut dates: A firm believer in pairing up ‘buddies’, Thinkific don’t want their employees to be siloed into immediate teams. To encourage further networking and cross-functional relationships, this initiative of ‘random pairing’ or assigning buddies instil confidence, courage and simply a way for people to feel welcome within the company, have someone to go for coffee with, learn, ask questions, get mentored and more. It has led to improved connections, greater awareness and diversity.
✅ Shadowing and buddies: A ‘walk around the block’ with a paired Buddy or Mentor, who provides ‘judgement free guidance’ can go a million miles for productivity and satisfaction. Similarly to the lunching and donut dates, a new hire can feel overwhelmed and that there is A LOT to learn about a company, so Thinkific introduce them to a different team-lead each day during their first week. This reduces the length of time for them ‘to figure things out’ and have a go-to-resource for any questions, as well as alleviating stress and allowing them to make friends as well as colleagues.
✅ Stand-ups and newsletters: team-wide stand ups are a must for this team as it allows them to ‘ring their celebratory gong’ and welcome them to the team. They are also included as part of a newsletter with ice-breaker questions. It helps them feel important and welcomed as well as giving them exposure.